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Contributing to the Solution of Social Issues to Promote Sound Economic and Social Development

Mizuho recognizes that CSR initiatives help contribute to the sustainable development of society and provide the platform for creating and advancing our group's corporate value. Based on this idea, we have identified the strengthening efforts to promote businesses that contribute to the sustainable development of society as one of our CSR initiative policies to address over the medium– to long–term. Therefore, in addition to harnessing our broad financial service functions and supporting the real economy from the medium– and long–term perspective, we are promoting business that contributes to the sustainable development of society in response to the renewed expectations of stakeholders as a global financial group.

Environment and Energy—Protect the Global Environment while Simultaneously Providing Stable Supply of Energy

Toward sustainable social development

  • Applies the Equator Principles to promote finance–related consideration of environmental and social impacts
  • Offers financial products and services that encourage society to promote environmental consideration
  • Provides eco–friendly loans and financings for renewable energy projects
  • Implements initiatives for environmental city projects
  • Engages in environment–related consulting services, surveys and research

Initiatives for the Equator Principles

Consistently Applying the Equator Principles to Financing Projects

The Equator Principles are guidelines to confirm that when financial institutions are participating in large scale infrastructure projects, these projects are taking environmental and social risk impacts into consideration. Under the Equator Principles framework, Equator Principles Financial Institutions (EPFIs) will assess the impact of projects on the environment and the communities and incorporate compliance measures to meet the guidelines as a requirement of their funding.

MHBK became the first Asian bank to adopt the Equator Principles in 2003 and since its adoption, it applies the principles globally through the original Mizuho Equator Principles Implementation Manual and consistent in–house training.

Exerting Leadership in Equator Principles Association Activities

More than ten years since its adoption, MHBK has been involved in operation and planning of the Equator Principles Association (EPA). In May 2014, it assumed the role of the Chair of the Equator Principles Association as the first bank in Asia and plays a leadership role in the organizational management of the Association.

These activities have been highly evaluated, and MHBK has been selected for special recognition for its good practices in accordance with the "Principles for Financial Action towards a Sustainable Society," which have been signed by approximately 190 financial institutions and other companies in Japan.



Annual Meeting of the Equator Principles Association (EPA)

Aging Society with Declining Birthrate—Initiatives addressing an aging society with a declining birthrate

Toward the realization of a safe and dynamic society

  • Promotes the application of barrier–free and universal design concepts
  • Develops and provides products that respond to needs related to effective asset utilization and asset inheritance
  • Provides services that are simple and convenient, as well as easy to understand and use
  • Makes efforts to prevent financial crimes

Promotes the application of barrier-free and universal design concepts

Mizuho Heartful Project—Aiming to be "a Bank that Is Easy for Anyone to Use"

Aiming to be "a bank that is easy for anyone to use regardless of age, gender, or disability," MHBK has been implementing its Heartful Project since 2005. The Heartful Project is promoting the use of barrier–free and universal design concepts through three kinds of initiatives—facility–related initiatives (buildings, facilities, devices, etc.), service–related initiatives (customer forms and documents, Internet contents, etc.), and psychological initiatives (education and training to improve customer relation skills, etc.). Since fiscal 2013, MHTB and MHSC have been implementing the same kinds of measures.

Service–related initiatives in fiscal 2014 included MHBK's revision of its ATM screen formats to increase customer convenience and MHTB's introduction of white boards at all its branches to facilitate written communications with customers who have difficulty communicating orally. Regarding psychological initiatives during the fiscal year, MHBK and MHTB implemented "dementia supporter" training courses for more than 1,200 participants, bringing the cumulative number of participants to more than 3,000. While regarding facility–related initiatives, MHSC made preparations for the installation of automated external defibrillators (AED) at all of its branches.


Signs are posted by the entrances and exits of each MHBK branch to explain the branch's barrier–free status.

Mizuho Heartful Business—Aiming to Spread Heartful Practices throughout Society

Since fiscal 2010, MHBK has been pursuing its "Mizuho Heartful Business," which supports initiatives undertaken by corporate and individual customers to promote barrier–free concepts and Universal Design Principles. MHBK's financial support program for Heartful Companies* among its corporate customers offers such products as Mizuho Heartful Loans and Mizuho Heartful Private Placements and also undertakes business matching services and other services for companies focused on business aimed at elderly customers.

*Heartful Companies

  • Companies that offer products or services that improve the lives of the elderly or disabled.
  • Companies that actively employ the elderly or disabled and improve workplace environments toward that end.
  • Companies that recognize diverse work styles and create workplaces that are open to all.

Industrial Development and Innovation—Responding to Changes in Social and Industrial Structure

Toward contributions to social and economic development over the coming 10 years

  • Activities to support growth companies and nurture next–generation industries
  • Pursues next–generation business models in retail finance
  • Fosters the development of Asian bond markets with an eye to promoting economic growth and increased infrastructure investment
  • Works to invigorate domestic asset flows to promote growth in household assets and economic growth

Regional Revitalization–Revitalizing Regional Economies Based on Consideration of Challenges Associated with Population Decreases

Toward regional revivals and the recovery of disaster–stricken areas

  • Cooperates with local government entities and regional financial institutions to revitalize regions
  • Leverages financing and consulting functions to help solve challenges faced by local companies
  • Provides sustained support for the recovery of industries and societies of the disaster–stricken areas of the Great East Japan Earthquake in ways that generate employment opportunities